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Privacy Policy

Last Updated: January 31, 2026

1. Introduction

MoonsRewards ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

  • Create an account (username, email, password)
  • Connect your Discord account (Discord ID, username, avatar)
  • Update your profile information
  • Participate in contests, raffles, or promotions
  • Contact us for support or feedback
  • Engage with community features

2.2 Automatically Collected Information

When you use our Platform, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, time spent, clicks, navigation paths)
  • Cookies and similar tracking technologies
  • Session information and authentication tokens
  • Performance and error logs

2.3 Gambling Activity Data

We track your gambling and platform activity, including:

  • Leaderboard rankings and statistics
  • Bonus claims and wagering progress
  • Raffle entries and wins
  • Guess balance contest submissions
  • Account balance and transaction history
  • Experience points and level progression

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Platform
  • Process your account registration and authentication
  • Track leaderboards, raffles, and contest participation
  • Manage bonuses and rewards
  • Send notifications about your account and activities
  • Improve user experience and Platform functionality
  • Detect and prevent fraud, abuse, and security issues
  • Comply with legal obligations and enforce our Terms of Service
  • Communicate with you about updates, promotions, and support
  • Analyze usage patterns and optimize Platform performance

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Service Providers

We may share your information with trusted service providers who assist us in:

  • Hosting and infrastructure (servers, databases, CDN)
  • Authentication services (Discord OAuth)
  • Analytics and monitoring tools
  • Customer support platforms
  • Email and notification services

4.3 Legal Requirements

We may disclose your information if required to:

  • Comply with legal obligations, court orders, or subpoenas
  • Protect our rights, property, or safety
  • Prevent fraud, abuse, or illegal activity
  • Enforce our Terms of Service
  • Cooperate with law enforcement investigations

4.4 Public Information

Certain information is publicly visible on the Platform, including:

  • Your username and avatar
  • Leaderboard rankings and statistics
  • Contest and raffle participation (when applicable)
  • Public profile information you choose to share

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your login session and authentication
  • Remember your preferences and settings
  • Analyze Platform usage and performance
  • Improve user experience and functionality
  • Detect and prevent fraud

You can control cookies through your browser settings, but disabling cookies may affect Platform functionality.

6. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data (passwords, authentication tokens)
  • Secure HTTPS connections
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Monitoring for suspicious activity

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will remove or anonymize your personal information, except where we are required to retain it by law.

8. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct your account information
  • Request deletion of your account and data
  • Opt-out of promotional communications
  • Withdraw consent for data processing (where applicable)
  • Request a copy of your data
  • Object to certain data processing activities

To exercise these rights, please contact us through Discord or our support channels.

9. Third-Party Services

Our Platform integrates with third-party services:

  • Discord: For authentication and community features
  • Kick: For streaming integration and live status
  • YouTube: For video content display

These services have their own privacy policies. We encourage you to review them:

10. Children's Privacy

MoonsRewards is not intended for individuals under the age of 18 (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our Platform, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. We will notify you of significant changes through the Platform or via email. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

By using MoonsRewards, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.